Your Privacy Is Our Responsibility

Eq777 Privacy Policy — How Your Information Is Protected

Eq777 takes your personal data seriously. This privacy policy clearly explains what information is collected, why it is collected, and how it is kept secure.

Updated: January 2026 SSL Secured GDPR Compliant
Our Core Privacy Principles

The core principles we follow to protect your data on the eq777 platform

Encrypted Protection

All your personal data and financial transactions on eq777 are protected with 256-bit SSL encryption. No third party can read or steal your data.

No Sale of Personal Data

We never sell your personal data to advertisers or any other third party. Your privacy matters to us more than any business interest.

Your Control

On eq777, you can view, correct, or delete your own data at any time. Full control over your information stays with you.

Minimal Data Collection

Eq777 only collects data that is strictly necessary to operate the service. No excessive or irrelevant information is gathered.

Retention for a Defined Period

Your data is retained only for as long as necessary. Once legal obligations are fulfilled or your account is closed, your data is securely deleted.

Instant Notifications

If there is any risk of your information being compromised, eq777 will notify you as quickly as possible and take the necessary steps.

By using the eq777 platform, you are considered to have accepted the terms of this privacy policy. Please read the full policy carefully.

1. Introduction & Commitment

Eq777 is a trusted online gaming and betting platform in Bangladesh, offering entertainment services such as slots, Live Casino, Sports Betting, and fish games. This privacy policy ("Policy") is designed to ensure transparency in how personal data is handled between eq777 and its users ("you", "member").

Eq777 believes privacy is a fundamental right. We manage your data not merely to meet legal obligations, but on the basis of genuine trust and respect. The foundation of our privacy policy rests on three pillars — transparency, minimal data collection, and your full control.

This policy was last updated in January 2026, and a notice will be posted on the platform whenever changes are made. Continued use of eq777 will be considered acceptance of the updated policy.


2. What Information eq777 Collects

Eq777 collects data in three main ways — information you provide directly, data collected automatically while you use the platform, and information gathered during the KYC verification process. Only the data necessary for each purpose is collected.

Directly Provided Information

Information you provide directly at registration and at various stages of account use:

  • Full name, date of birth, and gender
  • Valid email address and mobile number
  • Residential address and district/division
  • Payment method details (Mobile Banking / Nagad / Rocket number)
  • ID card or passport copy for KYC
  • Messages and issue descriptions you provide in the support chat

Automatically Collected Information

Certain technical data is automatically logged while you use the eq777 platform:

  • IP Address & Device Type
  • Browser type and operating system
  • Login and logout times on the platform
  • How long each page was viewed
  • Gaming session data and betting history
  • Transaction Records & Balance Changes
Data Types Reason for Collection Mandatory?
Name & Contact Details Account Creation & Communication Yes
Identity Document KYC Verification At the Time of Withdrawal
Payment Information Deposits & Withdrawals Yes
Device & IP Information Security & Fraud Prevention Automatic
Gaming History Service Improvement & Dispute Resolution Automatic
Cookie Data Session Management Partial

3. How Collected Information Is Used

Eq777 uses your data only for clearly defined and transparent purposes. The full list is provided below:

  1. Account Management: For registration, login, password recovery, and account security.
  2. Financial Transactions: For processing deposits, handling withdrawals, and issuing bonuses.
  3. KYC Verification: For identity verification and anti-money laundering purposes.
  4. Customer Support: To resolve your issues and provide support.
  5. Fraud Prevention: To detect suspicious activity and maintain platform security.
  6. Service Improvement: To analyze user experience and improve the platform.
  7. Legal Obligations: To comply with applicable laws and regulations.
  8. Promotional Communications: To send you offers and bonus notifications, with your consent only.
Key Commitments

Eq777 never sells, rents, or exchanges your data with third parties for advertising purposes. Your data is used solely for the purposes stated above.


4. Sharing Information with Third Parties

Eq777 may share data with certain third parties in limited circumstances. However, a data protection agreement is mandatory in every such case.

Data Sharing Circumstances

  • Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary data to process transactions.
  • KYC Provider: Data may be shared with an approved KYC provider for identity verification.
  • Law Enforcement: Data may be disclosed under a court order or legal obligation.
  • Technology Partners: For server operations and security services — however, they may not use your data for their own purposes.

Eq777 never shares your data with advertisers, data brokers, or other gaming platforms. We have a strict policy on this matter.


The eq777 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

Cookie Type Purpose Validity Period
Essential Cookies Login Sessions & Security Deleted at End of Session
Functional Cookies Remembering language and preferences 30 Days
Analytics Cookies Platform Usage Statistics 90 Days
Security Cookies Fraud Prevention & Device Identification 1 Year

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.


6. Data Security Measures

Eq777 protects your data using industry-leading security measures. Rather than relying on a single layer of protection, we implement multiple layers of security.

  • 256-Bit SSL Encryption: All data transfers occur through encrypted channels.
  • Firewall Protection: An advanced firewall system prevents unauthorized access.
  • Two-Factor Authentication (2FA): An additional security layer can be added to your account.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • Staff Training: eq777 staff are specially trained in data protection.
  • Restricted Access: Only authorized personnel have access to your information.
Response to Security Incidents

In the event of a security breach, eq777 will notify the relevant authorities and affected users within 72 hours. Appropriate measures will then be taken and a full investigation into the incident will be conducted.


7. Your Rights Regarding Your Information

As an eq777 member, you have the following rights over your own data. To exercise these rights, please contact our support team.

1
Right to Access

You can request to know what information eq777 holds about you. We will provide a copy of your data within 30 days.

2
Right to Rectification

If any information in your profile is incorrect or incomplete, you may request a correction. eq777 will make the update promptly after verification.

3
Right to Erasure

Where there is no legal obligation to retain your data, you may request deletion of your account and associated information. However, financial records may need to be kept for a specified period as required by law.

4
Right to Object to Processing

You may object to your data being used for specific purposes. In particular, you can opt out of promotional communications at any time.

5
Right to Data Portability

You may request your data in a standard, readable format (such as CSV or JSON) for use in any way you choose.

6
Right to Withdraw Consent

If you have previously given consent for your data to be used for a specific purpose, you may withdraw that consent at any time. This will not affect the validity of any processing carried out before the withdrawal.


8. Protection of Minors

Eq777 strictly prohibits anyone under the age of 18 from registering or using the platform. This privacy policy and all services offered by eq777 are intended exclusively for adults.

Date of birth is verified at registration and confirmed through the KYC process. If eq777 becomes aware that a minor's data has been collected in error, it will immediately delete that data and close the associated account.

If a parent or guardian suspects that their minor child is using eq777, please contact our support team immediately. We will act promptly.


9. Data Retention Period

Eq777 does not retain your data indefinitely. Each type of information is subject to a specific retention policy:

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Financial Transaction Records: A minimum of 7 years as required by legal obligation.
  • KYC Documents: Up to 5 years after verification, or as required by law.
  • Support Chat History: Up to 2 years after the issue is resolved.
  • Cookie & Session Data: 30 to 365 days, depending on the type of cookie.
  • Marketing Preferences: Until consent is withdrawn.

Once the retention period expires, data is permanently and securely deleted in a manner that prevents recovery.


10. Changes to Privacy Policy

Eq777 may update this privacy policy from time to time. Changes may be driven by new legal requirements, technological developments, or improvements to our services.

In the case of any significant changes:

  • A notice will be posted on the platform homepage.
  • A notice will be sent to your registered email address.
  • The date of the latest update will be shown at the top of the policy.
  • Continued use of eq777 after any changes will be considered acceptance of the updated policy.

Previous versions of the Privacy Policy are available upon request through the support team.


11. Privacy-Related Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please get in touch with us. eq777's dedicated privacy team is always ready to assist you.

  • Email: [email protected]
  • Live Chat: Available on the platform 24/7
  • Response Time: Within 24 hours on business days

We are genuinely committed to resolving any concerns you have about your data protection. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant authority.

Last Updated

This privacy policy was last updated in January 2026. By registering for or using the eq777 platform, you acknowledge that you have read and accepted this privacy policy in full.

Safe & Trusted

Join eq777 — Your Privacy Is Protected

Our privacy policy is fully transparent and your data is stored with the highest level of security. Join eq777 today and enjoy with complete peace of mind.

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